The Role of Quality Management in Improving Competitiveness and Performance of Moroccan Organizations

Authors

  • Omar Taouab Department of Economics and Management ENCG, Ibn Tofail University, Kenitra, Morocco
  • Soumaya Outellou Department of Economics and Management ENCG, Ibn Tofail University, Kenitra, Morocco

DOI:

https://doi.org/10.19044/esj.2020.v16n28p263

Keywords:

Quality management, competitiveness, performance, organization

Abstract

This paper focuses on introducing the term “quality management†and to showcase its relationship with ISO 9000 certification, as well as its impact on competitiveness and performance of Moroccans organizations. A research method strategy was used, which began with some assumptions on the subject. This was followed by the collection of theoretical and empirical data which helped uncover new information and created a better understanding of the topic.

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Published

2020-10-31

How to Cite

Taouab, O. ., & Outellou, S. . (2020). The Role of Quality Management in Improving Competitiveness and Performance of Moroccan Organizations. European Scientific Journal, ESJ, 16(28), 263. https://doi.org/10.19044/esj.2020.v16n28p263

Issue

Vol. 16 No. 28 (2020): ESJ Social Sciences

Section

ESJ Social Sciences

License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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