GEOGRAPHIC INFORMATION SYSTEM TECHNOLOGY AS A DECISION SUPPORT SYSTEM FOR HOSPITALITY MANAGEMENT IN AMAC-ABUJA

Abstract

This paper discusses how geographic information system technology could serve as a decision support system for hospitality management in ABUJA. GIS functionality was used to create digital spatial database for tourist site, hotels, hospital, police station and road network for tourist movement within ABUJA. The study involved the design of spatial database for various entities identified in the study area. Geometric data was acquired from satellite imagery through digitizing and the imagery updated through hand-held GPS receiver while attribute data were acquired through social survey. ARCGIS 9.3 was used for database creation where attribute tables were linked with geometric data. Various spatial operations were performed and these include Buffering, Spatial query and Network Analysis (best routes, alternative route and closest facility) to efficiently map tourist movement in ABUJA. ArcGIS9.3 provides greater support in giving information about tourist sites and solving direction finding problems. The study was concluded by recommending various ways to promptly identify hospitality sites, managing tourist movement and solving direction finding problems for tourism management.