RELATIONSHIP BETWEEN THE KNOWLEDGE MANAGEMENT PROCESSES AND THE ADMINISTRATIVE EMPOWERMENT WITH THE EMPLOYEES OF THE MINISTRY OF HIGHER EDUCATION AND SCIENTIFIC RESEARCH- JORDAN

Abstract

This study aimed at identifying the practice degree of the knowledge management processes and their relationship with the administrative empowerment strategy with the employees of the Ministry of Higher Education and Scientific Research in Jordan. The study sample consisted of all the administrative employees at the directorates and departments of the Ministry of Higher Education (n=153) in the University academic year 2011/2012. Two tools were utilized for data collection. First, to measure the employees' practice degree of the knowledge management process. Second, to measure the degree of the employees' empowerment. The means, standard deviations and Pearson correlation coefficients were employed as well. The study results demonstrated that the practice degree of the knowledge processes management was high, and the employees' empowerment degree was high either. Furthermore, there was a statistically signification relationship between the knowledge management process and the employees' empowerment degree. In the light of the results, the researcher recommended holding training courses and workshops for the applications of the knowledge management processes; working toward establishing trust among the employees to empower them and reinforces their inter-communication, since they are deemed the intellectual capital and the success base of the Ministry work, through investing and in and developing their energies and cognitive capabilities.