ATTITUDES OF MANICIPALITIES’ MANAGERS TOWARD THE EFFECT OF INFORMATION TECHNOLOGY (IT) ON ADMINISTRATIVE DECISION-MAKING EFFECTIVENESS: A CASE STUDY ON JORDAN VALLEY AREA MANICIPALITIES

Abstract

This study aimed at illustrating the attitudes of the managers working in the municipalities sector in Jordan toward the effect of the information technology (IT) on the administrative decision-making effectiveness; with an empirical study on the Jordan Valley area municipalities. The study underscored the relationship between the administrative decisions in this sector and the information technology, as well as the extent of the decision-makers in this sector in utilizing the IT for obtaining the required information. The study employed the quantitative tests such as one sample t- test. The study population included all the municipality managers working in the Jordan Valley, through a randomized sample amounted for 10% of the total study population. The study sample consisted of (100) managers who employ information technology in decision making, who are working in (7) municipalities. Data collection was made using a questionnaire specially designed for this purpose. Based on the study hypotheses, the researcher approached many findings, most important is: there is a statistically significant relationship between IT (employed systems, software, communication networks and databases) and the effectiveness of administrative decision-making already employed in the municipalities sector.