SAIDA, Echour; TAIBI, Nbigui. ISO 9001 Quality Approach and Performance Literature Review. European Scientific Journal, ESJ, [S. l.], v. 17, n. 1, p. 128, 2021. DOI: 10.19044/esj.2021.v17n1p128. Disponível em: https://test.eujournal.org/index.php/esj/article/view/13932. Acesso em: 7 jun. 2025.