KWAMBOKA, Metobo Joseline; SULO, Timothy; KORIR, Michael. The Moderating Effect of Brand Architecture on the Relationship Between Responsiveness and Customer Loyalty Among Telephone Mobile Subscribers in Kenya. European Scientific Journal, ESJ, [S. l.], v. 13, n. 31, p. 248, 2017. DOI: 10.19044/esj.2017.v13n31p248. Disponível em: https://test.eujournal.org/index.php/esj/article/view/10216. Acesso em: 19 apr. 2025.