Morais Borges, Lara Fabiana, Cassius Klay Silva Santos, and Edvalda Araujo Leal. 2014. “QUALITY IN EDUCATIONAL SERVICE: EXPECTATIONS VERSUS PERFORMANCE IN THE ACCOUNTING UNDERGRADUATE COURSE”. European Scientific Journal, ESJ 10 (1). https://doi.org/10.19044/esj.2014.v10n1p%p.