Aldaibat, Bassam Fathi, and Hani Irtaimeh. 2012. “THE ROLE OF STRATEGIC HUMAN RESOURCE MANAGEMENT AT JORDANIAN BANKING SECTOR THROUGH IMPLEMENTATION TOTAL QUALITY MANAGEMENT (TQM)”. European Scientific Journal, ESJ 8 (25). https://doi.org/10.19044/esj.2012.v8n25p%p.